Global Foods Co, a major food and beverage manufacturer with operations across 8 UK facilities, was facing critical

supply chain challenges that were impacting their ability to serve customers effectively and profitably.

Critical Issues:

Complex Supply Network: Fragmented supplier relationships across multiple facilities with no centralized coordination

Poor Delivery Performance: Only 76% on-time delivery rate causing customer dissatisfaction

Quality Inconsistencies: Varying quality standards across suppliers leading to production disruptions

High Inventory Costs: Excessive safety stock across facilities tying up £12M in working capital

Limited Visibility: No real-time visibility into supplier performance or inventory levels

Demand Forecasting: Inaccurate forecasting leading to stockouts and overstock situations

The company was losing market share to competitors with more agile supply chains and needed urgent transformation to remain competitive in the fast-moving FMCG sector.

What We Were Tasked To Do

TJ Digital Systems was commissioned to deliver a comprehensive supply chain transformation across all facilities:

Redesign end-to-end supply chain architecture and processes

Implement supplier integration platform for real-time collaboration

Establish centralized demand planning and forecasting system

Create standardized quality assurance protocols across all suppliers

Optimize inventory levels while maintaining service levels

Develop supplier performance management framework

Implement supply chain visibility dashboard for management

Achieve 95%+ on-time delivery rate within 12 months

Reduce working capital by minimum £2M

The transformation needed to be phased to maintain operations while delivering rapid improvements in customer service and cost reduction

How We Delivered

Phase 1: Assessment & Strategy (Months 1-2)

Conducted comprehensive supply chain mapping across all 8 facilities

Analyzed supplier performance and identified key improvement opportunities

Designed future state supply chain architecture with stakeholder input

Phase 2: Supplier Integration (Months 2-5)

Implemented cloud-based supplier portal for 150+ key suppliers

Established real-time data sharing protocols and standards

Created supplier performance scorecards and regular review processes

Phase 3: Demand Planning System (Months 4-7)

Deployed advanced demand forecasting platform using AI/ML algorithms

Integrated historical sales data, market trends, and promotional planning

Established collaborative planning process with sales and marketing teams

Phase 4: Inventory Optimization (Months 6-9)

Implemented dynamic safety stock calculations based on demand variability

Optimized reorder points and quantities across all SKUs

Created automated replenishment system with supplier integration

Phase 5: Quality & Performance (Months 8-12)

Standardized quality protocols and inspection procedures

Implemented supplier audit and certification program

Created continuous improvement framework with quarterly reviews