Last Modified 02/10/2024
Introduction
TJ Digital Systems Limited (“We”) are committed to protecting and respecting your privacy.
This policy (together with our terms of use www.tjdigitalsystems.com/terms and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This policy applies whether you use our services, whether technical support, consulting services or any other services (the “Services”) or use our website (infyos.com) (the “Website”).
The UK version of the General Data Protection Regulation ((EU) 2016/679) (UK-GDPR) together with the Data Protection Act 2018 give data subjects (living individuals in respect of whom personal data is processed) enhanced rights and protections in relation to their personal data. We are committed to safeguarding the privacy of the users of our services. Our Privacy Policy sets out clearly what personal data we collect, why we collect that personal data and how we handle it. We, TJ Digital Systems Limited (company number 15693349) of 68 Queen St, Sheffield City Centre, Sheffield S1 1WR are the Data Controller of the personal data referenced in this Privacy Policy (as that term is defined in data protection legislation).
Please read the privacy policy carefully. By visiting our website (www.tjdigitalsystems.com) you are accepting and consenting to the practices described in this policy. This policy extends to and covers any personal data we collect through any subdomains which are created by us, for you, in connection with your use of our website.
The different way we process personal data
Personal data, or personal information, is any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect data about you that is not personal, i.e. it is public information. This is not personal data and is not held in accordance with this policy.
We may collect, use, store and transfer different kinds of personal data about you when you use our Website or use our Services. Whenever we collect personal data about you, we must have a legal ground to do so.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy
When you use our website
When you use our Website for sales or pre-sales enquiries, we will ask you to provide your email address and name. The legal basis we rely on for this is Article 6(1)(f) of the GDPR - Legitimate Interests. We use this information to allow you to sign into an account on our Website and Services.
The legal basis we rely on for this is Article 6(1)(f) of the GDPR - Legitimate Interests. The information is required to protect your online account. If you contact a member of our team to discuss customer service matters, we will use your name and email address when we interact with you. The legal basis we rely on for this is Article 6(1)(f) of the GDPR - Legitimate Interests. This is to provide you with assistance regarding customer service matters. We will then use your name and email address to send you information about your account (including changes to this policy or security information) or to discuss our Services. The legal basis we rely on for this is Article 6(1)(f) of the GDPR - Legitimate Interests. This is to provide you with relevant information relating to the security of your online account, and also to ensure you have up-to-date information on how we handle your personal data.
We may ask you whether you want to opt-in to our marketing information, including newsletters. If you say yes to this, we will use your email address to provide you with marketing information about our products and services. The legal basis we rely on for this is Article 6(1)(f) of the GDPR - Legitimate Interests. You can withdraw your consent at any time by contacting us at privacy@infyos.comWe may ask you whether you want to opt-in to our marketing information, including newsletters. If you say yes to this, we will use your email address to provide you with marketing information about our products and services. The legal basis we rely on for this is Article 6(1)(f) of the GDPR - Legitimate Interests. You can withdraw your consent at any time by contacting us at privacy@tjdigitalsystems.com
When you are our customer
When you purchase Goods or Services from us, we will collect information such as your name, address, email address, telephone number, title, position held and payment details. We require this information so that we can provide you with the Goods or Services you have purchased. We may also use this information to keep your Goods or Services updated, to comply with applicable law and regulation, to maintain security of networks and systems, to improve and develop our Goods or Services, or to engage in further transactions with you. We will only collect the information necessary to provide you with those Goods or Services. The legal basis we rely on for this is Article 6(1)(f) of the GDPR - Legitimate Interests.
We will never collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). If this changes, we will update this policy, and ask for your consent to process this information.
We do not collect any personal information about anyone under the age of 16.
How we keep your personal data safe
Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Website. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
If there is an incident where we become aware that there has been a data breach, we will let you know without undue delay. We will then take all necessary steps, including informing the Information Commissioner’s Office in the UK, to limit the extent of the breach and to prevent a further reoccurrence.
We will keep your personal data for no more than 2 years after our relationship with you ends in line with our business needs. We will delete your personal data sooner if possible.
How we disclose your information
We may disclose your information in the following cases:
- We can disclose it if we have a legal obligation to do so, or in order to protect other people's property, safety or rights
- We can exchange information with others to protect against fraud or credit risks
We may contract with third parties to supply services to you on our behalf. These include:
- Credit card processing services
- Order fulfilment service providers
- Analytics service providers
- Website management service providers
- Information technology and related infrastructure provision
- Email delivery services
- Our auditors and legal advisors
These third parties are known as sub-processors. Where we share your personal data with those sub-processors, they will be bound by confidentiality obligations. We do this to ensure your personal data is kept safe and secure.
What are your rights
When you provide us with personal data, you have certain legal rights, and these include:
- The right to request access to, deletion of or correction of, your personal data held by us at no cost to you
- The right to request that your personal data be transferred to another person (data portability)
- The right to be informed of what data processing is taking place
- The right to restrict processing
- The right to object to processing of your personal data
- The right to complain to a supervisory authority (you can do this in the UK at www.ico.org.uk)
If you wish to access, rectify, erase or transfer your personal data, please contact us at privacy@tjdigitalsystems.com
The changes we may make to this policy
We can update this policy from time to time as laws change or as our Services or Websites change. If we make material changes to the policy, and we need your consent to those changes, we will contact you by email to do so. We can update this policy from time to time as laws change or as our Services or Websites change. If we make material changes to the policy, and we need your consent to those changes, we will contact you by email to do so.