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What are Information Silos?

Bridging the gap between engineering and manufacturing, is one of the most challenging obstacles to overcome.
29 October 2024 by
What are Information Silos?
TJ Digital Systems Limited, Tim Shelley

What are the common data challenges in business?

1. Team or Departmental Silos

At the core of many business challenges are departmental silos is a lack of communication between teams. This disconnect often stems from underlying concerns:
  • Design Concerns: Engineering or design teams might hesitate to share early or incomplete designs with wider business, because they aren't 'ready'
  • Rejection Concerns: There’s a concern that manufacturing might point out feasibility issues, leading to redesigns or scrapped concepts.
  • Failure Concerns: Realising that a new or modifications to a design has potential failure mechanism, can be disheartening. This fear can prevent engineers from seeking manufacturing input early on.

2. Technological Silos

Technological silos arise when systems and tools used by different departments aren’t compatible or integrated:
  • Incompatible Software Systems: Engineering might use one set of design tools while manufacturing relies on another set for production planning. Without seamless integration, data must be manually transferred.
  • Isolated Databases: When each department maintains its own databases without shared access, vital information can become trapped. This isolation makes it difficult for manufacturing to access the latest design changes or for engineering to receive feedback from the production floor.

3. Process Silos

Process silos are the result of outdated, inefficient or tedious workflows:
  • Manual Data Entry: Relying on manual input for transferring data between systems is time-consuming and prone to human error. It can lead to discrepancies in specifications, quantities, or schedules.
  • Paper-Based Documentation: Physical documents can be lost, damaged, or become obsolete without notice. They hinder real-time communication and make it challenging to track changes or updates.

4. Cultural Silos

  • Resistance to Change: Employee in established routines may resist adopting new technologies or processes, even if they’re more efficient. This resistance can stall digital transformation efforts.
  • Lack of Collaboration: When your departments operate independently without shared goals or mutual understanding, collaboration suffers.

Addressing cultural silos requires leadership commitment to establish a collaborative environment.



What strategies can business adopt to overcome silos?


1. Concept and Stakeholder Analysis

  • Success starts with a clear concept and a thorough understanding of what the product or project aims to achieve i.e. what does success look like?.
  • Define the Initial Concept: Articulate the vision for the product or service, considering market, financial, technical needs and customer expectations.
  • Develop detailed Requirements: Collect those detailed product requirements from all relevant sources, including marketing teams, CRM systems, and direct customer feedback. This ensures that the product will meet market demands and customer desires from the outset. 


2. Requirements Traceability

Establish a clear line of sight from 'needs', initial requirements through to final product delivery this ensures nothing gets lost in translation.

Ensure traceability between needs, requirements and design:
  • This is the foundation for your digital single-source-of-truth thread, which can be built through the use of formal systems engineering tools to link product requirements with downstream design components. 
  • This creates a roadmap that guides the design and manufacturing processes.
Model and Plan Holistic Systems:
  • Employ systems engineering techniques to model the entire product, considering all interacting components and systems.
Feedback Loops for Change Analysis:
  • Create mechanisms for continuous feedback between detailed design, manufacturing data, and conceptual models. This allows for efficient change analysis and the exploration of alternatives when issues arise.


3. Design and Change Management

Managing change is a constant battle within many business, projects or product development. Design data effectively is critical to maintaining integrity and consistency throughout the product lifecycle.


  1. Implement CAD Management and Model-Based Design to improve design traceability and implement change management processes. 
  2. Integrate Change Management into the Digital Thread: Embed change management processes within the digital thread to provide context and justification for any design modifications, ensuring all stakeholders are informed. 
  3. Index CAD Models: Securely store and index 2D and 3D CAD models with revision-specific relationships to maintain data integrity and prevent version control issues.
  4. Enrich the Digital Thread with visualisations: Use visual tools to enhance understanding and communication across departments, making complex designs accessible to all.


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