What is a Smart Connected Product?

A Smart Connected Product is a physical product that's instrumented with sensors and connectivity so it streams operational data back to the manufacturer in real time. Beyond the customer benefit, this opens up aftermarket service models, predictive maintenance subscriptions, and closed-loop product improvement informed by how the product actually performs in the field.

How does Smart Connected Products integrate with our existing engineering?

Field data flows back into the PLM where engineering decisions are made. Issues seen in service get linked to the specific revision and serial that's affected. That closes the loop between design intent and real-world performance - engineering gets evidence-based feedback, not guesswork.

Do we need to redesign products to make them connected?

Not necessarily. We typically start by retrofitting connectivity to existing product lines - a sensor and edge gateway, or pulling data from existing PLCs and controllers already in the product. Major redesign is for the next-gen product. The current generation can become connected in months.

What revenue models do connected products enable?

Three common ones. (1) Predictive maintenance as a paid service - customer pays for uptime guarantee instead of buying spares reactively. (2) Performance-based pricing - charging for output or usage rather than the asset. (3) Software upgrades and feature unlocks delivered over-the-air. UK industrial customers are increasingly receptive to these models.

The Challenge

What We Deliver

How We Work

What You'll Acheive

Resources

Smart connected products and IoT-enabled intelligence for UK manufacturers

Smart Connected Products Built on Closed-Loop Engineering Data

Smart connected products use embedded sensors, software, and connectivity to collect real-time usage data — enabling remote monitoring, predictive maintenance, and entirely new service-based business models. Unlocking value from existing product lines and create new revenue streams.

The Smart Products Challenge

Companies are under constant pressure to reinvent their physical and digital products for an intelligent, connected, sustainable future.

$25.7B

UK IoT Market Opportunity

CAGR of the UK Industrial IoT market projected 2024–2029 — Technavio 2025

13%

UK IIoT Growth Rate

CAGR of the UK Industrial IoT market projected 2024–2029, fuelled by smart manufacturing technology adoption — Bonafide 2024

73%

Data Monetisation Gap

Of manufacturers collect product usage data but fewer than 10% use it to create new revenue streams — McKinsey

What We Deliver

We help you transform products into intelligent, connected offerings that generate new revenue and delight customers.

IoT & Connectivity

Embed sensors, connectivity and intelligence into products for real-time usage data and remote services.

Unified data architecture
Full version control and traceability
Integrations business functions

Cloud-Native Engineering

Migrate engineering workloads to cloud for real-time collaboration, scalability and global access.

Real-time multi-site collaboration
Digital transformation roadmaps
Automation and IoT integration

Platform Design

Build a composable product platform that scales variants efficiently without custom engineering each time.

Faster variant development
Lower per-variant cost
Composable product architecture

How We Work

A structured methodology to digitise your engineering operations and deliver measurable results.

Strategy Assessment

Evaluate your current portfolio and identify opportunities for IoT, digital twin and platform-driven innovation.

Design & Integrate

Design a composable product platform with the right connectivity, data flows and cloud services.

Enable & Train

Upskill your engineering teams with tailored training so new tools and workflows stick.

Measure & Optimise

Track KPIs, iterate on processes and continuously improve engineering performance.

What You'll Achieve

Business Outcomes

Revenue & Growth

New revenue streams from connected products and services
3x faster time-to-market with mature IoT capabilities
Up to 30% reduction in R&D costs using a platform approach

Real-World Value

Quality & Capability

Improved product quality through data-driven design decisions
Upskilled workforce ready for AI and automation technologies
Single digital thread providing full traceability and transparency

Ready to Connect Your Products?

Schedule a free consultation to discuss how IoT, digital twins and AI can transform your product strategy.

Smart Connected Products Built on Closed-Loop Engineering Data